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Customer Experience Manager

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Pasig, Metro Manila, Philippines

Job Type

Full Time


In location

About the Role

Sales Assistance:
-Answer inquiries on Social Media, email, and other communication channels
-Coordinate with the Manager in terms of the client needs and quotation
- Modifying contracts to fit the needs of the client and the Atelier
Collaborative Precision:
-Cultivate robust collaborative relationships with the designer and the Manager, ensuring the designer's
vision is comprehensively comprehended and respected throughout all phases.
-Collaborate diligently with the Manager to ensure that client-specific patterns are meticulously crafted
with impeccable attention to detail.
Research and Trend Analysis:
-Stay apprised of contemporary fashion trends, both locally and globally.
-Conduct comprehensive market research to identify emerging fashion trends and evolving consumer
Client Management
-Spearhead professional and efficient communication with clients
-Attends client meetings to ensure all needs are met
Social Media Assistance
-Take photos and videos to send to the Social Media team
-Send dress details to the Social Media team for the captions
Overall Interior and Exterior Management
-Take charge of the overall upkeep and organization of the studio workspace.
-Ensure the proper maintenance of all equipment and tools, promoting an environment of efficiency and


Preferred qualifications include a diploma or degree in fashion design or a related field.

  • Prior experience in a similar role or an internship within the fashion industry is advantageous.

  • Proficiency in design software such as Adobe Illustrator or equivalent applications.

  • Proficient sewing and pattern-making skills.

About the Company

Established since 2014. Julianne Syjuco weaves dreams into reality with her haute couture gowns inspired by the glamor of ballet, the charm of the Old World, and the beauty of the natural world. Her whimsical and seraphic designs are a modern take on the romantic fashion of the fairy tale princess.

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